Help with ihybrid

New to vaping and I recently bought an ihybrid from a local vapor store. They set it up for me and everything worked great, for about 4 days. Now it completely stopped working. Batteries are charged, <a href="”>juice is full, but when I click the button on the bottom there are no signs of it working.

I would take it back to the shop but I work before they open and after they close, only day I have off is Sunday.

One thing I did notice is the wick seems burnt? It’s pitch black but I only used it for 4 days. Is there something I need to clean? Thanks

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